About the role

As a Service Advisor at Audi Centre Myaree, you will be the primary point of contact for our valued customers. You will play a crucial role in ensuring a seamless experience from the moment they book their service to the collection of their vehicle. This is a full-time, fast-paced position, where you will be responsible for delivering exceptional customer service while upholding our high standards of quality and customer satisfaction.

Key responsibilities
Serve as the main point of contact for customers, addressing their needs and concerns with professionalism and a friendly attitude
Communicate regularly with customers to keep them informed on the status of their vehicle, explaining necessary repairs or maintenance
Ensure that all work meets the service centre's high-quality standards and that vehicles are ready for collection on time
Address and resolve any customer issues or service-related concerns promptly, with a focus on maintaining customer satisfaction
Proactively recommend additional services or products that may enhance vehicle performance or longevity, while ensuring customers' needs are met

About you
Previous experience in a Service Advisor role within the automotive industry is highly regarded




A passion for the automotive industry and a keen interest in vehicle servicing
Excellent verbal and written communication skills, able to explain complex technical information in an easy-to-understand way
Ability to manage multiple tasks efficiently, ensuring smooth operations within a busy service department
Ability to handle customer requests and service documentation with precision
Collaborative and supportive, with the ability to work effectively within a team
Proficiency in Microsoft Office (Word, Excel, etc.) and experience using dealership management systems (eg. ERA Power, Pentana) is a plus
Robust work ethic and a genuine desire to contribute to a high-performing team

About us Audi Centre Myaree is a premium automotive brand known for innovation, performance and exceptional service.

Benefits
A rewarding and challenging full-time role within a agile automotive service environment
Continuous training and professional development to enhance your skills and career growth
Competitive remuneration and advantages, with performance-based incentives
A supportive and inclusive team culture focused on mutual success

📌 Service Advisor Myaree
🏢 Audi Centre Myaree
📍 Myaree