Hedgegrove Pet Retreat is looking for an experienced
full time Supervisor
to join our team in Golden Grove.
This is first and foremost a
leadership role in an animal care environment
.
Previous supervisory or team leader experience is
essential
. Animal care experience is preferred, but not essential for the right person. We are happy to train a robust, confident leader in our animal care systems.
You will work closely with our existing management team and help support the day to day operation of Hedgegrove, with a strong focus on staff communication, attention to detail, standards and follow through.
This is a hands-on role. Our supervisors work alongside the team and are expected to help with animal care, cleaning and customer service as well as leading the shift.
Permanent full time
Golden Grove, SA
$70,000–$80,000 + super, depending on experience and qualifications
For the right person, there is genuine opportunity to become a key senior member of the Hedgegrove team and take on increasing operational responsibility over time.
Your responsibilities will include:
Leading and supporting staff during shifts
Allocating duties and ensuring tasks are completed properly
Maintaining animal care, cleaning and presentation standards
Following up when something has been missed
Giving clear direction and feedback to staff
Assisting with staff training and development
Handling customer enquiries and concerns professionally
Monitoring animal wellbeing and escalating concerns when required
Completing shift checks, records and operational paperwork
Supporting arrivals and departures




Assisting with feeding, cleaning, exercise and general animal care
Supporting management with communication and day to day follow up
Helping with photos, videos and basic social media content where appropriate
What we're looking for:
Previous supervisory or team-leader experience
Confidence managing staff and giving direction
Excellent attention to detail
Good organisation and time-management skills
Mature, calm and professional judgement
Strong work ethic and reliability
Confidence dealing with staff and customer issues
Ability to work independently and take ownership of a shift
Comfortable working around dogs/cats/exotics of different sizes and temperaments
Comfortable with cleaning, physical work and outdoor duties
Availability across a rotating roster including weekends, public holidays and peak holiday periods
Current driver's licence and reliable transport
Highly regarded:
Professional animal care, kennel, veterinary, daycare, grooming or pet industry experience
Social media or content creation experience
Photography or shortform video experience
Staff rostering experience
This is
not an entry level animal care position
. We are looking for someone who already knows how to lead people, communicate clearly, maintain standards and take responsibility.
Owning pets is valuable life experience, but professional animal-care work is very different. We are prepared to train the right supervisor in our animal care systems, but we need someone who already brings confidence, maturity and leadership from day one.
#J-*****-Ljbffr

📌 Full-Time Animal Care Supervisor – Hedgegrove Pet Retreat (Adelaide)
🏢 Leading
📍 Adelaide