To ensure the Bistro operates in an efficient and professional manner whilst ensuring the highest standard of service and guest satisfaction.
Lead the delivery of service and act as coordinator between the Front of House team, Kitchen and Bar.
Key responsibilities
Implementation and monitoring of all SOP requirements for running the Bistro
Conduct pre shift briefing prior to AM & PM Service
Induct and train floor staff in consultation with Bistro Manager
Supervise, develop, and continuous up skill all Bistro staff
Manage productive rostering of Bistro staff
Maintain high levels of staff morale and quickly address any service-related problems
Develop, promote and foster a high performing team culture
Ensure Bistro FOH, BOH and storage areas are kept in a clean, organized, and hygienic state
Prepare for and accurately complete a monthly stock take on the first day of each month
Be responsible for the balancing of cash registers/tills at the start and finish of each shift
About you
Ensure high level of personal hygiene and uniform standard in accordance with Mandala Employee Handbook and Bistro guidelines
Ensure all staff comply with RSA requirements and regulations
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📌 Food & Beverage Supervisor (Horsham)
🏢 Mandala Hospitality Group
📍 Horsham