NEX Building Group is seeking a Customer Care Consultant to join the Norwest-based Customer Central team. You will triage inquiries, nurture sales leads, and coordinate with multiple teams to resolve client concerns across phone, email, CRM, and live chat.
You will engage with customers to understand needs, transfer warm leads to sales, and keep clients informed about progress and outcomes. This role emphasizes communication, problem solving, and stakeholder collaboration.
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📌 Home Building Customer Care Specialist The Hills Shire
🏢 NEX Building Group
📍 The Hills Shire
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