Job Description
An established and growing consumer health business is looking for an experienced Pharmacy Account Manager to take ownership of a portfolio of key pharmacy customers.
n
This is a commercially focused role with genuine account ownership, combining national account management, customer strategy, joint business planning and P&L; responsibility. You'll work closely with major pharmacy customers to identify growth opportunities, strengthen distribution and market share, and build mutually beneficial long-term partnerships.
n
Working cross-functionally with Marketing, Category, Operations and Demand Planning, you'll play an important role in translating customer and category insights into commercially effective plans.
n
You'll be responsible for:
n
n
Own and develop relationships across a portfolio of key pharmacy accounts.
n
Deliver sales, distribution, market share, volume and profitability targets.
n
Develop and execute customer strategies and Joint Business Plans.
n
Lead commercial negotiations, including trading terms and promotional activity.
n
Use customer, sales and category data to identify opportunities and provide recommendations.
n
Manage account P&Ls;, including promotional investment, rebates and ROI.
n
Lead regular customer business and range reviews.
n
Partner with Marketing to develop effective customer and channel activation plans.
n
Work closely with Demand Planning and Operations to improve forecasting and promotional planning.
n
Build a solid understanding of customer strategies, category dynamics and emerging opportunities.
n
n




An established and growing consumer health business is looking for an experienced Pharmacy Account Manager to take ownership of a portfolio of key pharmacy customers.
n
This is a commercially focused role with genuine account ownership, combining national account management, customer strategy, joint business planning and P&L; responsibility. You'll work closely with major pharmacy customers to identify growth opportunities, strengthen distribution and market share, and build mutually beneficial long-term partnerships.
n
Working cross-functionally with Marketing, Category, Operations and Demand Planning, you'll play an important role in translating customer and category insights into commercially effective plans.
n
You'll be responsible for:
n
n
Own and develop relationships across a portfolio of key pharmacy accounts.
n
Deliver sales, distribution, market share, volume and profitability targets.
n
Develop and execute customer strategies and Joint Business Plans.
n
Lead commercial negotiations, including trading terms and promotional activity.
n
Use customer, sales and category data to identify opportunities and provide recommendations.
n
Manage account P&Ls;, including promotional investment, rebates and ROI.
n
Lead regular customer business and range reviews.
n
Partner with Marketing to develop effective customer and channel activation plans.
n
Work closely with Demand Planning and Operations to improve forecasting and promotional planning.
n




Build a strong understanding of customer strategies, category dynamics and emerging opportunities.
n
n
What we're looking for:
n
You'll be an establishedAccount Manager with a strong commercial mindset and experience managing complex retail customers.
n
Ideally, you'll bring:
n
n
5+ years' experience in National Account Management or a comparable commercial role.
n
Experience within pharmacy, consumer health, VMS, FMCG or another retail-led consumer category.
n
Strong P&L; ownership and commercial acumen.
n
Demonstrated experience developing customer strategy and Joint Business Plans.
n
Confidence negotiating trading terms and influencing senior customer stakeholders.
n
Experience with forecasting, promotional planning and range reviews.
n
Strong analytical capability, with the ability to turn sales and category data into commercial actions.
n
A collaborative approach and the ability to work effectively across Marketing, Category, Supply Chain and Operations.
n
n
Direct pharmacy and/or VMS experience would be highly regarded, but we're equally interested in commercially strong FMCG candidates with relevant account-management experience and an understanding of sophisticated retail environments.
n
The Opportunity
n
This is an opportunity to take meaningful ownership of strategically important customers within a growing consumer health organisation, with visibility across both commercial and brand strategy.
n
You'll join an experienced commercial team and have the autonomy to develop customer relationships, identify growth opportunities and influence how the business continues to develop its pharmacy channel.

📌 Pharmacy Account Manager (Victoria)
🏢 Blackbook Executive Pty
📍 Victoria