Job Description
NEX Building Group is seeking a Customer Care Consultant to join the Norwest-based Customer Central team. You will triage inquiries, nurture sales leads, and coordinate with multiple teams to resolve client concerns across phone, email, CRM, and live chat.
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You will engage with customers to understand needs, transfer warm leads to sales, and keep clients informed about progress and outcomes. This role emphasizes communication, problem solving, and stakeholder collaboration.
📌 Home Building Customer Care Specialist (New South Wales)
🏢 NEX Building Group
📍 New South Wales
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