Noc Contact Centre Specialist - Cloud & Incident Tech (New South Wales)

Noc Contact Centre Specialist - Cloud & Incident Tech (New South Wales)

26 Sep
|
Optus
|
New South Wales

26 Sep

Optus

New South Wales

Job Description
Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a large government client. You will own escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability and exceptional customer experience.
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Your day-to-day includes delivering technical support for Cloud Contact Centre environments, updating ServiceNow records, and executing complex

📌 Noc Contact Centre Specialist - Cloud & Incident Tech (New South Wales)
🏢 Optus
📍 New South Wales

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