Job Description
UNSW Kensington Campus is seeking a Senior Business CX Analyst (D365 CRM), a technically focused business analyst who acts as the product owner between business stakeholders and the delivery team to ensure CRM solutions meet business requirements.
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You will define requirements, configure the CRM, oversee data and process improvements, support change leadership, and advise on integration with core UNSW systems. Reporting to the Manager, Student Systems with 1 direct report.
📌 Crm Product Owner& Process Optimization (New South Wales)
🏢 Unsw Employees, Location, Alumni
📍 New South Wales
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