Job Description
Best Western Plus Buckingham International is a 4-star hotel located in Melbourne south east. We are currently seeking an experienced and well-presented individual to join our Front Office team as a F/T or P/T receptionist.
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Applicants must be professional, well presented, have excellent work ethic, written and verbal communication skills and committed to their work.
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The role will require attention to detail, excellent computer skills, prepared to multi task, high level of customer service skills, a positive attitude and the ability to show initiative.
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A background in the
hospitality/tourism
industry is preferred and knowledge of Property Management System would be an advantage but not essential.
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Minimum of 6 months hospitality experience is required for this position.
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We are expecting a customer service oriented all-rounder to join our team.
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Responsibilities:
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Able to use our room reservation system to answer customers' inquiries and make reservations
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High level meet and greet clients
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Cooperate with F&B;, and housekeeping for any hotel operation or guest-related matter.
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Client relationship management
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Requirements:
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Polite and tactful personality
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Patient, keen on dealing with people
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Having excellent interpersonal skills
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A great team player
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Able to work multiple tasks under pressure, have high organizational skills
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Strong time management, interpersonal, communication and presentation skills and a friendly, mature approach to your work
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Relevant working experience in Food and Beverage or Hotel services
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Able to work various shifts
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What we provide:
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Skilled work environment
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Working in an open minded team
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Opportunity for career growth and development
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📌 Front Office Receptionist (Victoria)
🏢 Jiu-Jiu
📍 Victoria