Job Description
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Join our Dubbo Eye Care Centre and help deliver exceptional eye care and customer service to our valued members. This is a full-time opportunity offering a 35-hour working week and five weeks' annual leave.
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Responsibilities include:
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Member Eye Care Services:
Provide skilled assistance to members with their eye care needs, ensuring a positive and personalised experience
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Optical Dispensing:
Interpret prescriptions and dispense eyewear solutions that align with members' lifestyle and vision requirements.
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Product Sales & Advice
: Assist members in selecting frames, lenses, contact lenses, sunglasses and accessories, providing expert product recommendations.
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Appointment Coordination
: Schedule appointments and maintain accurate booking records to support efficient clinic operations.
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Customer Service Excellence:
Deliver outstanding service through every interaction, building strong relationships with members and colleagues.
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What you'll bring n
We're looking for someone with a positive, member-focused attitude and the skills or experience to excel in a customer-facing healthcare environment:
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Certificate IV in Optical Dispensing or experience as an Optical Dispenser (desirable).
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Experience in optical, retail or pharmacy environments.
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Exceptional customer service and communication skills.
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Strong organisational skills and attention to detail.
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Ability to demonstrate empathy, initiative and professionalism.
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Competency in Microsoft Office applications and willingness to learn new systems and processes.
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6 months paid parental leave.
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5 weeks annual leave + 17.5% leave loading.
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Staff discount on health insurance.
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Health and wellbeing day.
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Excellent team environment.
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About us n
Westfund is changing the way Australians see private health insurance. We helped to found the industry way back in **** and have since grown to become one of the leading not-for-profit private health insurers in the country. Today, we have over 200 employees and locations across NSW and Queensland. We are one of the fastest-growing health insurers in the country, with over 110,000 people trusting us to manage their health.
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We've got big ideas for the future and are looking for talented and driven people who can help us achieve them.
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We'd love to hear from you!
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#J-*****-Ljbffr

📌 Optical Dispenser (Dubbo)
🏢 Westfund Health Insurance
📍 Dubbo