Job Description
Westside Christian College is a vibrant K-12
interdenominational
Protestant College of 1,300+ students in Goodna, Queensland. We're looking for a friendly, capable ICT Support Officer to be the helpful hands and friendly face of our IT team - keeping staff and students connected, supported and confident with technology.
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Be our frontline tech support - supporting staff and students in person and over the service desk.
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Fix day-to-day issues across Windows, macOS, Microsoft 365, Outlook and Teams.
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Set up, deploy and maintain devices, printers and classroom audio-visual technology.
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Support accounts, access and connectivity across the College.
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Keep our systems secure - patching, endpoint security and smart cyber hygiene.
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Build knowledge articles and help train our people so they can do more on their own.
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Work with the IT Manager and team on rollouts and projects that genuinely help teaching and learning.
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About You
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Cert III or IV in Information Technology (or equivalent hands-on experience).
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Real Level 1/2 helpdesk or technical support experience.
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Robust people skills - you can explain tech in plain language and make people feel helped.
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Solid Windows and Microsoft 365 skills, hardware instincts, and a knack for networking and audio-visual technology.
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Care for the details - accounts, assets, security
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Why Join Us
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A warm, values-driven workplace where you matter as a person - not just a ticket number.
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Meaningful variety: no two days the same, from the service desk to the classroom AV and beyond.
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A supportive IT team, ongoing technology development and room to grow.
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The opportunity to bring your whole self to work and serve a great community.
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📌 Ict Support Officer (Queensland)
🏢 Westside Christian College
📍 Queensland