Sales & Warehouse Customer Service Representative

Alexandria | Bathroom & Tiles | $30–$35 per hour

Sydney Taps is a growing supplier and retailer of bathroom products and tiles, servicing new builds and renovations across Australia.

We are looking for a reliable, motivated and well-presented person to join our team.

This is a hands-on hybrid role across warehouse, customer service and sales.

The Role

Everyone starts in warehouse and customer service. You will learn our products, stock, systems and processes before progressively taking on sales responsibilities.

Warehouse & Customer Service
Picking, packing and preparing customer orders
Receiving and checking stock
Loading and unloading products
Assisting customers with collections and enquiries
Maintaining warehouse organisation and safety
Supporting showroom operations

As you progress into sales:
Customer enquiries by phone and email
Product selection and sales assistance
Quotes and customer orders
Order follow-up and after-sales support
Ecommerce and administration

Progression is based on reliability, accuracy, product knowledge, customer service and demonstrated ability to work independently. This is a physical role. Manual handling is required,



including lifting products and tiles up to approximately 25kg. No forklift on site.

About You
Reliable, punctual and hardworking
Well-presented and professional
Friendly and confident with customers
Physically fit and comfortable with manual work
Organised and detail-oriented
Positive communication skills
Comfortable working independently and in a small team
Confident using computers and learning new systems
Positive can-do attitude
Willing to learn and take on responsibility

Previous experience in customer service, retail, sales, hospitality, warehousing or logistics is highly regarded.

What We Offer
$30–$35 per hour, depending on experience
Full-time, stable employment
Immediate start
Training and ongoing support
Prospects for growth and development
Wide-ranging work across warehouse, customer service and sales

Hours: Tuesday–Saturday, 9:00am–5:00pm
Saturday work is required.
Location: Alexandria, Sydney NSW

Apply Now
Please submit your resume and availability.
Only shortlisted candidates will be contacted.
Please do not call regarding this position. No agencies please.
Job Type: Full-time
Pay: $30.00–$35.00 per hour

📌 Sales & Warehouse Customer Service Representative Alexandria
🏢 Sydney Taps
📍 Alexandria