The Property Services Manager holds operational accountability for Mayflower's property portfolio across all sites. The role manages the in-house property and maintenance model, upholding the highest standard of day-to-day facility management ensuring all residents' accommodation is of a high-quality standard. This role provides organisation-wide direction on property and maintenance management and insurance/risk/compliance matters relating to Mayflower's buildings, ensuring Mayflower's physical environments support protected, high-quality care. The role maintains the property asset register and oversees fleet management across Mayflower's sites. This is a leadership role requiring sound commercial judgement, stakeholder management and the ability to translate plans into operational delivery.
Key responsibilities
Lead Mayflower's property and maintenance management plans across all sites
Ensure buildings meet regulatory, safety and quality standards across the portfolio
Oversee the installation, operation, maintenance and repair of essential building services and accommodation environments, including public spaces, grounds and resident rooms
Manage Essential Services and associated responsibilities across all sites
Lead, coach and develop the Property Services Supervisor and broader maintenance team
Ensure your team has diverse skill sets and trades to perform the majority of maintenance tasks in-house
Own the strategic relationship with Mayflower's insurance broker in relation to property and asset risk
Develop and manage the property operating and maintenance budget




Ensure compliance with the Aged Care Act ****, Building Regulations **** and other relevant legislation
Act as the primary point of escalation for property-related incidents, including out-of-hours or urgent works
About you
Tertiary qualification or trade qualification in building and/or construction (mandatory)
Current Driver's Licence (mandatory)
Experience leading property, facilities or maintenance management functions across multiple sites, including a background in construction or the building trades
Strong financial acumen, including budgeting and quote management
Proven people leadership experience, including leading managers and building team capability within facilities management teams
Ability to engage confidently with the leadership team and external stakeholders
Sound understanding of safety, governance, risk management and compliance frameworks
Experience managing insurer/broker relationships in relation to property and asset risk
Solid strategic and analytical thinking, balanced with practical, hands-on delivery focus
Experience in a similar role in aged care, healthcare or alternatively a property management/services company (desirable)
About us
Mayflower's vision is Care without Compromise. Our mission is to work as one to enhance quality of life choices in all aspects of care delivery. Our values are Compassion, Excellence, Integrity and Respect. We believe that looking after our residents starts with looking after the environments they live in.
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📌 Property Services Manager (Melbourne)
🏢 Mayflower
📍 Melbourne