26 Sep
|
Optus
|
Victoria
Job Description
Optus is seeking a Hardships Customer Support Executive to safeguard the interests of customers while supporting financially vulnerable individuals.
You will collaborate daily with Financial Counsellors and progress referrals to achieve positive outcomes, while upholding privacy and regulatory requirements in a resilient, team‐oriented environment.
Key duties include assessing financial situations, managing cases end-to-end, and building solid relationships with counselling bodies and community
📌 Hardship Support Liaison - Financial Counselling (Victoria)
🏢 Optus
📍 Victoria