About the role

As the first face and voice of All Saint Clinic Balmain, you will set the tone for every client experience. You will welcome clients with warmth and discretion, manage appointments and enquiries by phone, email and in person, and make each visit feel seamless from arrival to departure. You will also be a knowledgeable guide to our skincare products and treatments, and a key part of building lasting client relationships that keep people coming back.

Key responsibilities
Advise clients on products and treatments, and support retail sales, product presentation and stock
Process payments and maintain accurate client records
Work closely with practitioners to keep the clinic running smoothly
Keep reception and client areas beautifully presented
Contribute to client retention through attentive, consistent follow-up

About you
Previous reception, concierge or client-facing experience
Premium, health, beauty, cosmetic, wellness or luxury service experience preferred




A real interest in skincare, cosmetic treatments and aesthetics
Confidence discussing products, services and treatment options
Excellent communication skills and a warm, polished manner
Impeccable presentation and attention to detail
Robust organisation and the ability to multitask
A proactive approach and commitment to exceptional service

About us

Saint Clinic Group is an internationally recognised network of premium aesthetic skin and wellness clinics, with locations in Double Bay, North Parramatta, Balmain, Mosman and London. Each clinic blends artistry and science to deliver natural, personalised results in serene, restorative settings. Built on a foundation of clinical excellence, the group offers a wide range of services, including aesthetic medicine, skin therapies, and wellness rituals.

📌 Receptionist/clinic Concierge Balmain
🏢 All Saints Skin Clinic
📍 Balmain