Keep the wheels turning – and the clients happy

We’re looking for an organised, people-focused Programme Supervisor to sit at the centre of our busy Bowral surveying practice.

You’ll be the first point of contact for our business, manage the daily and forward programme of work, coordinate field and drafting resources, and follow up quotations and prospective work.

This is a wide-ranging role for someone who enjoys talking to people, juggling priorities and making sure actions are followed through.

What you’ll be doing
Answering incoming calls and client enquiries as the first point of contact for the business
Understanding what clients need, answering routine questions and directing technical matters appropriately
Preparing quotations and following them up by phone and email
Talking clients through our services and helping progress enquiries into confirmed work
Managing the daily and forward programme of work
Scheduling field staff, drafting resources and equipment
Monitoring active jobs and following up what is needed to keep them moving
Keeping job and scheduling information current within our business systems
Adjusting the programme as priorities,



staff availability and client requirements change

About you You’ll be a confident communicator who can build rapport with a broad range of clients and adapt your approach to different people and situations.

You’ll also bring
Strong organisation and scheduling skills
The ability to manage multiple jobs and competing priorities
A proactive approach to follow-up and keeping work moving
Strong attention to detail
Sound judgement about what you can resolve yourself and what needs to be escalated
Confidence using Microsoft 365 and learning current systems
Experience in scheduling, operations, administration, customer service or another client-facing role

Experience in surveying, construction, residential building, trades, logistics or professional services would be useful, but isn’t essential. We can teach you the surveying-specific side of the role.

The details
Full-time: Monday to Friday
Hours: 8.00 am–5.00 pm
Location: In office in Bowral, Southern Highlands NSW
Salary: $75,000 – $90,000 + super, depending on skills and experience

📌 Programme Supervisor – Scheduling & Client Operations Bowral (Australia)
🏢 Australian Solutions
📍 Australia