Ai Driven Customer Experience Specialist New South Wales (Australia)

Ai Driven Customer Experience Specialist New South Wales (Australia)

27 Sep
|
Matchbox
|
Australia

27 Sep

Matchbox

Australia

Job Description

Constantinople is seeking a Customer Service Specialist to support customers across email, chat and phone channels. The role includes resolving inquiries within SLAs, triaging requests and assisting with payment disputes, recalls and indemnities.

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You will work with Product and Software Engineers to improve automation and AI usage on the platform, contributing to a high‑quality customer experience while supporting weekend hours in a hybrid Sydney setting.
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📌 Ai Driven Customer Experience Specialist New South Wales (Australia)
🏢 Matchbox
📍 Australia

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