Front Office Duty Lead Vip & Guest Experience Surry Hills

Front Office Duty Lead Vip & Guest Experience Surry Hills

27 Sep
|
View Hotels
|
Surry Hills

27 Sep

View Hotels

Surry Hills

Job Description

View Hotels is seeking a proactive Front Office Leader to own the Front Office and supervise shift operations. You will guide briefings, assign duties, and ensure VIPs, groups and room status are managed smoothly.

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You will coordinate with Housekeeping, Maintenance, F&B; and Reservations, set a warm service tone, handle escalated complaints and uphold PCI DSS confidentiality. This role demands visible leadership in guest areas and decisive decision-making during peak periods to protect guest
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📌 Front Office Duty Lead Vip & Guest Experience Surry Hills
🏢 View Hotels
📍 Surry Hills

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