Officeworks is seeking a Contract Optimisation Analyst to transform customer insights into better experiences within our Customer Contact Centre. You will deliver reporting on performance, trends, and contracts while working with internal teams and a managed service partner to enhance operational efficiency and contractual outcomes.
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The role focuses on turning complex data into actionable recommendations, leveraging SQL, Power BI and Tableau to influence strategic decisions across the business.
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📌 Contract Optimisation Analyst Insight‑led Analytics 12‑month Victoria (Australia)
🏢 Officeworks
📍 Australia
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