Job Description

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Full-time position based in our Ballarat Branch
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5 days per week, Monday to Friday 8:45am - 5:30pm
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Deliver a seamless, consistent, and tailored customer experience every day
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‐centriccompany in Australia and New Zealand.

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You'llmake an impact by:

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Supporting NAB's Ballarat branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
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Identifying the most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
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Demonstrating our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure
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We'relooking for the brightest minds to deliver the best for our customers. We'dlove for you to have:

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A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
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Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours

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This is a full-time position based in our Ballarat Branch.

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Hours: Monday to Friday 8:45am - 5:30pm.

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Morefocus on you

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All recent Customer Advisors willbenefitfrom NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

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Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
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Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
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Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
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For more information on NAB Colleague Perks and Perksvisit our website.

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A diverse and inclusive workplace works better for everyone

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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

📌 Customer Advisor Ballarat, Vic Victoria
🏢 NAB
📍 Victoria