Job Description
Assistant Clinic Manager – Sydney CBD Flagship n
As Assistant Clinic Manager, you will work alongside the Clinic Manager to take responsibility for the day-to-day performance of the clinic. You will be expected to lead from the floor rather than manage purely from behind a desk. This is not simply an administrative management position. A successful premium cosmetic clinic requires a combination of exceptional client experience, robust team leadership, commercial awareness, sales performance and disciplined daily operations.
Key responsibilities n
Support, coach and motivate the clinic team to achieve individual and clinic performance targets
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Conduct daily team briefings and ensure priorities, appointments, VIP clients and sales opportunities are clearly communicated
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Monitor individual consultant and therapist performance, including KPIs, conversion rates, client retention, rebooking and sales results
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Identify performance gaps and work with management to implement coaching and improvement plans
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Support onboarding, training and development of new team members
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Maintain professional presentation, behaviour and service standards across the clinic
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Support the Clinic Manager in achieving monthly clinic revenue targets and monitor daily and weekly sales performance against clinic KPIs
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Assist consultants with complex client consultations, treatment planning and high-value opportunities
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Coach team members on consultation structure, objection handling, treatment recommendations and closing techniques
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Ensure every client receives a professional,



personalised and consistent experience from consultation through treatment and follow-up
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Support the Clinic Manager with daily clinic operations, including staff allocation, workflow, appointment optimisation, treatment room utilisation, rostering support, opening and closing procedures, stock and consumable management, client follow-up, team communication, clinic presentation, operational reporting and internal policies compliance
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Provide regular reporting to the Clinic Manager and senior management regarding daily and weekly revenue, team performance, consultation conversion, client retention and rebooking, staff performance issues, client complaints, operational issues, sales opportunities and training requirements
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Take responsibility for the clinic when the Clinic Manager is unavailable
About you n
Have previous supervisory, assistant management or management experience
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Have demonstrated experience leading and motivating a sales or service team
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Be commercially minded and comfortable working with KPIs and revenue targets
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Have strong sales and consultation skills
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Understand how to coach others rather than simply sell personally
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Have exceptional communication and interpersonal skills
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Be confident dealing with sophisticated and high-value clients
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Maintain a polished and professional presentation
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Have excellent attention to detail
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Be highly organised and capable of managing multiple priorities
About us n
Luxe Cosmetic Clinic is an established premium aesthetic clinic group in Sydney, specialising in advanced aesthetic medicine, energy-based devices, skin treatments and personalised cosmetic treatment programs. Our clinics work with a comprehensive portfolio of leading aesthetic technologies and treatment platforms, including Sofwave, Ultherapy Prime, PicoSure Pro, BTL technologies, advanced RF treatments, laser and skin rejuvenation technologies. Our philosophy is centred around: Technology. Expertise. Client Experience. Results. Our Sydney CBD flagship serves a sophisticated and diverse clientele, including long-term VIP clients and international clients who expect a high level of professionalism, discretion and personalised service.
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Competitive salary package
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Performance-based incentives
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Structured training and professional development
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Exposure to some of the world's leading aesthetic technologies
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Direct involvement with senior management
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Genuine responsibility and operational ownership
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Career progression toward Clinic Manager
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Opportunities for further leadership development within the Luxe group
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Premium Sydney CBD working environment
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Staff benefits across selected treatments and services
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📌 Assistant Clinic Manager - Sydney Cbd Flagship (New South Wales)
🏢 Luxe cosmetic clinic
📍 New South Wales