Job Description
Operations Supervisor (Process Assistant), Inbound - Day Shift
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We're seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong working on day shift (7am - 5pm).
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The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path.
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You'll be the go‐to person for team members during your shift, guiding them to follow established processes and ensuring smooth day‐to‐day operations. This is a hands‐on role that will give you practical experience with the tools and systems.
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Key job responsibilities
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Support and work in Inbound and other departments as required
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Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
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Providing coverage for Area Managers
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Providing policy follow-up, attendance tracking (duties do not extend to discipline)
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Tracking and reporting of abor hours
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Assisting the floor as an associate resource,



training associates and verifying SOP compliance
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Ensuring successful area performance, through tracking, reporting and feedback of associate performance
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Participating in Operational Excellence initiatives in some capacity
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Fully understanding workflow and daily production goals
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Assisting in keeping work area clean and organised,
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Identifying and addressing safety hazards within the work area
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Coaching associates to work safely at all times
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Referring all job injuries immediately to area manager
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Work a versatile
schedule/shift/work
area, including weekends, nights, and/or holidays
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Work 38+ hours per week, and overtime as required
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Previous experience leading teams
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Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
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Experience working with computers and Microsoft Office (Outlook, Word, Excel).
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📌 Operations Supervisor (Process Assistant), Inbound - Day Shift (Victoria)
🏢 Amazon
📍 Victoria