Fraud Support Analyst - Hybrid + 12-Week Training (Victoria)

Fraud Support Analyst - Hybrid + 12-Week Training (Victoria)

26 Sep
|
NAB
|
Victoria

26 Sep

NAB

Victoria

Job Description
NAB in Melbourne is seeking a Fraud Assist Analyst - Customer Service to support customers impacted by fraud with care and confidence. You will work in the Fraud Assist team, following a structured 12-week office-based training program, then transition to adaptable hybrid working in a busy contact centre.
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Ideal candidates bring proven customer service experience, empathy and resilience to handle high-volume enquiries, de-escalate situations and educate customers on fraud prevention while

📌 Fraud Support Analyst - Hybrid + 12-Week Training (Victoria)
🏢 NAB
📍 Victoria

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