Service Desk Team Lead | Lead, Coach & Improve It Support (Canberra)

Service Desk Team Lead | Lead, Coach & Improve It Support (Canberra)

26 Sep
|
Emanate Technology
|
Canberra

26 Sep

Emanate Technology

Canberra

Job Description
Emanate Technology in Canberra is seeking an experienced Service Desk Team Lead to guide a high-performing support team through uplift, stabilisation and service improvement. The role emphasizes coaching, structured leadership, and robust ITIL practice in a federal government context.
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Responsibilities include queue management, incident coordination, and continuous improvement across processes and knowledge articles, with a Baseline Clearance and a 12 month contract in Canberra.

📌 Service Desk Team Lead | Lead, Coach & Improve It Support (Canberra)
🏢 Emanate Technology
📍 Canberra

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