Sim Play Golf is a premium new indoor golf facility located in Brookvale featuring 4 Trackman bays and 4 ProTee VX bays (running GSPro).
We are on a mission to build a modern indoor golf facility that combines professional standards with a fun, inclusive environment.
At Sim Play Golf, we pride ourselves on fostering a culture where we celebrate success, support one another to grow, and work together to overcome challenges and achieve outstanding results.
About the role
As an Assistant Venue Manager, you will play a critical role in the day-to-day operation of the facility, ensuring compliance, supporting staff and coach supervision while ensuring exceptional experiences for our members and customers.
You will be responsible for overseeing the daily operations of the facility, ensuring simulator bays are running efficiently, employees are supported, and members and customers receive exceptional service.
The roster includes evenings and weekends, balancing a mix of day and evening shifts.
This can be flexible.
Key responsibilities
Opening and/or closing the facility
Managing and leading the efficient day-to-day running of facility operations
Ensuring all simulator bays are running without issues and troubleshooting where required
Adjusting daily rosters to meet operational requirements
Leading, coaching, developing, and engaging team members




Ensuring exceptional customer service for members and guests
Managing staff performance and addressing operational issues as they arise
Handling escalated customer enquiries and complaints
Maintaining venue presentation and cleanliness
Ensuring compliance with facility policies and procedures
About you
Previous management or supervisory experience, preferably within a sports or gym facility, hospitality, or customer service environment
Knowledge or either Trackman or GSPro software is ideal, but not necessary
Proven leadership skills with the ability to motivate, develop, and support teams
Strong problem-solving and decision-making skills
Excellent communication and interpersonal skills
A commitment to delivering exceptional customer and member experiences
The ability to lead by example and maintain high service standards
Strong organisational and rostering skills
Passionate about sports, particularly golf
Current RSA Competency Card (or willingness to obtain one)
Current Working with Children's Check (or willingness to obtain one)
Competitive salary package and employee perks
Leadership role with autonomy
Opportunity to grow with a new sports brand
Dynamic, energetic work environment
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📌 Assistant Venue Manager (New South Wales)
🏢 Sim Play Golf
📍 New South Wales