26 Sep
|
Logistics360
|
Victoria
26 Sep
Logistics360
Victoria
Job Description
Receive and process bookings via phone, email, online systems, and in person.
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Check availability and provide customers with accurate information regarding dates, times, prices, and services.
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Enter and maintain accurate customer and booking information in relevant systems.
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Confirm, amend, reschedule, and cancel bookings as required.
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Communicate customer requirements, special requests, and booking changes to relevant departments.
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Maintain accurate records and ensure customer information is kept confidential.
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Monitor cancellations, changes, and no-shows and update booking systems accordingly.
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Resolve booking issues and customer concerns in a skilled and timely manner.
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Coordinate with colleagues and other departments to ensure bookings are fulfilled smoothly.
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Domestic Transport experience is important
📌 Bookings Clerk (Victoria)
🏢 Logistics360
📍 Victoria