Tech Savvy Consulting Pty Ltd | Full time
ServiceNow ITAM Consultant
Sydney, Australia | Posted on 09/23/2026
We are seeking an experienced
ServiceNow ITAM / Software Asset Management (SAM) Consultant
to support a large enterprise environment. The role will focus on
software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management
using ServiceNow ITAM/SAM.
Duties & Responsibilities
Manage software assets, entitlements, agreements and licence compliance within
ServiceNow ITAM/SAM
.
Reconcile deployment, entitlement and usage data to maintain accurate
Effective License Positions (ELP)
.
Support software vendor audits, compliance analysis and risk remediation.
Analyse licence utilisation and provide insights for software renewals and optimisation.
Identify opportunities for
licence reclamation, re-harvesting, rationalisation and cost reduction
.
Maintain software publisher/product data, normalization and overall ITAM data quality.
Monitor ServiceNow SAM platform health, integrations and compliance reporting.
Develop
EOL/EOS reports
to support cyber security, technology risk and resilience teams.
Support SaaS and
AI software spend visibility and reporting
.




Drive continuous improvement across SAM processes, automation and reporting.
Requirements
Strong experience in
Software Asset Management (SAM) / IT Asset Management (ITAM)
.
Hands-on experience with
ServiceNow ITAM/SAM
.
Strong understanding of software licensing, entitlements and compliance.
Experience with
ELP, licence reconciliation, renewals and optimisation
.
Knowledge of software normalization and EOL/EOS lifecycle management.
Strong analytical, reporting and stakeholder management skills.
Experience working within large enterprise environments preferred.
Competitive contract rates.
Opportunity to work within a large enterprise technology environment.
Exposure to enterprise-scale
ServiceNow ITAM and Software Asset Management
initiatives.
Work across software governance, compliance, optimisation and technology lifecycle management.
Melbourne or Sydney location.
Team-oriented environment working across technology, procurement, cyber security and risk teams.
Full Australian working rights required.
Candidates must be based in
Sydney or Melbourne
, or be able to work onsite as required.
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