We are a quick-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team — someone with a positive attitude, solid administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities
Ensure the office runs efficiently and effectively on a day-to-day basis
Manage office supplies and general office requirements
Handle enquiries professionally and courteously, escalating to management only when necessary
Provide general administrative support across various areas of the business as required
Answer and direct phone calls and emails in a qualified manner
Oversee the client onboarding process, ensuring a seamless and positive experience for new clients
Update the CRM with client activities and relevant information
Maintain and organise filing systems, both physical and digital
Assist with coordinating events, meetings, and internal communications
Perform basic bookkeeping functions,



including reconciliations, invoicing, accounts receivable and accounts payable
Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence
Report directly to the Office Manager

About you
Strong written and verbal communication skills
Experience using Microsoft Office, Xero accounting software, and Zoho CRM
Comfortable working with phone platforms and logging call data
Excellent organisational skills and attention to detail
Able to multitask, prioritise, and pivot when required
Eager to learn and adapt in a fast-paced environment
Able to work both independently and as part of a team
A positive, can-do attitude with a passion for delivering great results
A degree or diploma in Business Administration or a related field is preferred, though not essential

Be part of a growing company with exciting opportunities for career progression

Join a down-to-earth, supportive team that values hard work and success

Participate in quarterly social events and team-building activities

Work in a positive and empowering environment with a supportive management structure
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📌 Business Support City Of Gold Coast
🏢 Recognized
📍 City of Gold Coast