Job Description
We are looking for an organised, technology-confident, and people-focused Administration Officer who genuinely enjoys working with people and takes pride in providing a high standard of service.
The ideal person will bring professional maturity, initiative, excellent communication skills and a positive, team-focused attitude.
They will be confident managing a range of administrative responsibilities, comfortable using technology and willing to learn new systems and processes in a supportive environment.
They will be someone who is warm and approachable when interacting with families, while also understanding the importance of professionalism, confidentiality and attention to detail in a healthcare setting.
Key responsibilities
Answering client phone and email enquiries
Intake and referral of clients
Managing client bookings and appointment scheduling
Providing administrative support to clinicians
Processing payments and invoices
Maintaining accurate client information and records
General office administration
Assisting with office projects and other administrative tasks as needed
About you
Have solid administration experience and understand the importance of attention to detail
Demonstrate professional maturity, sound judgement and discretion
Be highly organised and able to manage competing priorities in a busy environment
Have excellent written, verbal, and interpersonal communication skills




Have a warm, professional telephone manner and enjoy working with people
Be confident using technology and willing to learn new systems and software
Take initiative and be comfortable working independently while contributing positively to a team
Be reliable, dependable, and able to follow tasks through to completion
Remain calm, solution-focused, and professional when things become busy or unexpected issues arise
Have a high level of attention to detail
About us
See Hear Speak is a growing psychology and allied health practice specialising in working with children, young people and families.
Our office is conveniently located in Speers Point, just a short walk from Lake Macquarie and Speers Point Park.
We have an excellent team and a positive, supportive workplace culture.
We are a child and young person-focused team that connects and engages families in growing skills and wisdom for life.
We also understand the importance of engaging with and respecting the community around us.
A supportive and welcoming team workplace
The opportunity to work within a family-focused psychology and allied health practice
A role where your work directly contributes to supporting children, young people, and families
Ongoing opportunities to learn and develop your administrative skills
Potential for additional hours and growth within the role

📌 Administration Officer - See Hear Speak (New South Wales)
🏢 See Hear Speak
📍 New South Wales