Hybrid Workforce Planner - Contact Centre & Rtm (Victoria)

Hybrid Workforce Planner - Contact Centre & Rtm (Victoria)

26 Sep
|
Pronix
|
Victoria

26 Sep

Pronix

Victoria

Job Description
AIA Australia is seeking an experienced Workforce Planner for our Health contact centre.
You will provide real-time management, forecasting, and reporting to optimise resource alignment with service standards and business objectives.
You will lead data-driven planning and performance insights, partnering with operational leaders to drive improvements in customer outcomes and employee engagement.
Hybrid WFH model applies, with career development opportunities and staff advantages.

📌 Hybrid Workforce Planner - Contact Centre & Rtm (Victoria)
🏢 Pronix
📍 Victoria

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