Summary: The Floor Manager plays a crucial role in ensuring the smooth operation of our hospitality services at Kuro Bar & Dining in Sydney CBD. This position is, above all, to assist the General Manager in daily floor activities, maintaining high standards of customer service, and leading the front-of-house team to deliver exceptional dining experiences. The ideal candidate will possess strong leadership skills, in-depth wine knowledge, and a passion for the hospitality industry, contributing to the overall success of the restaurant.

Immediate start possible.

Responsibilities:
Assist the General Manager in daily operations and floor management
Oversee floor operations and service standards during shifts
Lead and support the front-of-house team, providing guidance and training as needed
Advise guests on wine selections and pairings across our list




Proactively upsell food and wine items — going beyond order-taking to identify prospects that enhance the guest experience and drive revenue
Handle customer complaints and feedback professionally and efficiently
Monitor inventory levels and assist in ordering supplies
Maintain cleanliness and organisation of the dining area and service stations
Ensure compliance with health and safety regulations

Qualifications:
Minimum 1 year of experience in fine dining
Strong knowledge of wine and food and beverage service standards
Fluent English
Excellent communication and interpersonal skills
Ability to work in a rapid-paced workplace and manage multiple tasks
Flexibility to work various shifts, including weekends and holidays

If this sounds like you, we'd love to hear from you.

Company Overview

Welcome to the Kahii and Kuro careers board! Apply to the relevant position below.

📌 Floor Manager Sydney
🏢 KURO BAR u0026 DINING
📍 Sydney