Job Description
Herston Private Imaging is seeking a full-time or part-time Radiology Receptionist to join its expanding team. An Administration Manager role may be available to applicants with suitable experience.
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Herston Private Imaging is an independent, doctor led, diagnostic and procedural radiology practice situated in the heart of Brisbane's largest health precinct.
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We are focused on clinical excellence, exceptional patient care and connecting with our community.
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Conveniently located in Wren St Bowen Hills, Herston Private Imaging is walking distance to public transport and has onsite parking.
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The clinic proudly offers 3T magnetic resonance imaging (MRI), computed tomography (CT), ultrasound, echocardiograms, cone beam CT, OPG and fluoroscopy.
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The role
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Welcome and support patients throughout their appointment
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Manage, triage and schedule patient appointments
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Answer phone calls and emails from patients and referrers
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Manage patient invoicing, accounts and routine administration processes
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Collaborate with staff to manage patient flow, daily operations and promote our services
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Contribute to shaping workflows, standards, patient and referrer experience
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No on-call or weekend work
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About you
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Radiology Receptionists are the face of the clinic, often being the first and last touch points for patients and referrers.
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The applicant is a genuine, welcoming and calm professional, who takes pride in helping people. You are an effective communicator who can adapt to both autonomous tasks and teamwork.
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The ideal applicant has:
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Exceptional can do, approachable and qualified attitude
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Excellent written and verbal communication skills with ability to liaise effectively with patients, colleagues and referring practitioners
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Radiology or customer service experience
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Strong ability to prioritize, multitask and be flexible
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Confidence to learn and use new systems and technology
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Medicare, DVA, Work Cover and Private Health invoicing experience
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Familiarity with PACS and image transfers
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Full working rights in Australia required

📌 Radiology Receptionist (Queensland)
🏢 Important Company of the Sector
📍 Queensland