Job Description
Casual Support Worker – Home & Community Based Grafton, Coffs Harbour & Clarence Valley region n
Are you a compassionate individual who is driven by creating an enhanced quality of life for others?
n We are looking for
experienced Support Workers
to join us and support participants through
home and community-based services
.
About Us n
Pivotal Support & Coordination
is a values-driven,
NDIS-registered provider
delivering high-quality, individualised supports. We are passionate about creating
safe, empowering, and engaging environments
for the individuals and families we support.
n
Our team culture is
supportive, professional, and grounded in best-practice care
, with a strong focus on dignity, choice, and meaningful outcomes.
About the Role n
As a Casual Support Worker, you will provide
home-based and community-based supports
, assisting participants to live safely, independently, and meaningfully within their own homes and local communities.
n
This role is ideal for someone who is empathetic, reliable, and confident supporting participants with a range of needs in real-world environments.
Key Responsibilities n
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Providing practical and emotional support in the home and community
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Assisting with daily living activities and personal care (where required)
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Supporting community access, social engagement, and skill development
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Promoting independence, choice, and participant dignity
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Following care plans, risk assessments, and behaviour support strategies
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Completing accurate and timely case notes and documentation
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Communicating effectively with participants, families, and internal teams
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Maintaining professional boundaries and adhering to organisational policies
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Essential Qualifications & Compliance n
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Minimum Certificate III in Individual Support,
Disability, Community Services, or related field
n
Current
NDIS Worker Screening Check
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Current
Working With Children Check (WWCC)
n
Current
National Police Check
n
Current
First Aid & CPR Certificate
n
Car Registration (with expiry)
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Full Comprehensive Car Insurance (with expiry)
n
Current Driver's License (with expiry)
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Skills & Experience n
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Previous experience as a support worker or in a similar caring role is required
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Experience providing disability or community-based supports
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Strong interpersonal and communication skills
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Empathy, patience, and a genuine commitment to helping others
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Reliable, punctual, and professional
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Ability to work independently and as part of a team
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Current driver's licence and reliable vehicle (preferred)
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What We Offer n
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Casual employment with
flexible shift options
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SCHADS Award rates, including penalties and travel reimbursement
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Ongoing training and professional development
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Supportive, values-driven team workplace
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The opportunity to make a meaningful difference every day
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Access to a confidential Employee Assistance Program (EAP) available 24/7
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Application Deadline:
Open until filled
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📌 Experienced Disability Support Worker (South Grafton)
🏢 Pivotal Support Coordination
📍 South Grafton