About the role

This is a customer service focused role where you will be working within a small team of key internal sales staff. You will be required to learn about the company and product range and deal with customers on a regular basis, both face to face and over the phone. Daily general administration duties are required such as invoicing, processing of orders, data entry, liaising with the internal & external sales staff and maintaining company standards.

Key responsibilities
Providing excellent customer service
Answering incoming phone calls and dealing with queries
Daily order processing, maintaining timely and accurate sales order entries
Work closely with the warehouse staff to ensure orders are dispatched on time
Invoicing
Data entry
Other administrative duties as required

About you




Must have a passion for and experience in customer service
Positive can do attitude
Excellent telephone and people skills
Intermediate computer knowledge
Solid organisational skills
High attention to detail
Excellent time management
Excellent communication skills and flexible attitude
The ability to work in a rapid paced workplace
Must be a team player

About us Titus Tekform is part of the Titus Group, an international hardware supplier to the kitchen / joinery / furniture manufacturing industry. The business is located at Prestons in Sydney's south west on the junction of the M5/M7.

📌 Customer Service Representative Prestons
🏢 TITUS TEKFORM
📍 Prestons