Job Description
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Description
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In this role, you will make an impact in the following ways:
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Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO's
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Support the service supervisor with account issues and day-to-day workload
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Provide world-class service to our well-established customer base
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Arrange training and keep accurate records for technicians
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Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
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Heavily customer-focused role
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Responsibilities
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To be successful in this role, you will need the following:
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Previous experience in a customer service, administration, or service support role.
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Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
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Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
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Outstanding communication and interpersonal skills, with the ability to build solid relationships with customers, stakeholders, and team members.
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A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.
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Qualifications
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Compensation and Benefits
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Competitive salary paid as a permanent salary plus remote location allowance
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Overtime penalties
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Safety equipment / PPE provided
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Comprehensive Cummins product training provided
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Income Protection continuance insurance
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Discounts with select private health insurance, PC software/hardware and a range of vehicles
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Annual remuneration review
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Participation in an annual variable compensation (bonus) program
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A range of personal and professional benefits
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Onsite parking
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Employee Assistance Program available to employees
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Paid Parental leave (Conditions apply)
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📌 Service Admin (Darwin)
🏢 Cummins
📍 Darwin