Mandurah Auto Group is seeking a motivated Aftercare Consultant to join our sales team.

You’ll help customers explore accessories and aftermarket products that suit their vehicle, needs and budget. From the first conversation through to delivery, you’ll provide helpful advice and ensure their chosen products are arranged correctly.

The role

Your responsibilities will include:
Meeting with customers to understand their needs and recommend suitable products
Explaining product features and advantages and providing demonstrations where required
Responding to customer enquiries and following up opportunities
Ordering products and coordinating with the sales and delivery teams to ensure they are ready on time
Maintaining solid product knowledge and sharing information with sales colleagues
Keeping accurate records of customer conversations, orders and daily activity




Working towards sales targets while delivering a positive customer experience
Resolving customer concerns promptly and professionally

About you

You’ll have at least two years’ experience in an automotive, sales or customer service role. You’ll also bring:
Strong communication and relationship-building skills
The ability to listen to customers and recommend products that meet their needs
A motivated approach to achieving sales goals
Valuable organisation and attention to detail
Confidence handling enquiries and resolving concerns
A willingness to learn about new products and work closely with the wider dealership team

If you enjoy helping customers get more from their vehicle purchase, apply now to join Mandurah Auto Group. Subject to a Satisfactory National Police Certificate

📌 Aftercare Consultant Mandurah (Australia)
🏢 Mandurah Auto Group
📍 Australia