Administration Service Officer

Location: Mount Gambier

Hours: 8:30am – 5:00pm Monday to Friday (occasional Saturday morning may be required)

Salary: $70,000 per annum or equivalent hourly rate

About the Role

Latitude Recruitment is seeking an experienced Administration Service Officer to provide accurate and responsive administrative support to a busy branch operation. This role is ideal for someone who thrives in a fast-paced setting, enjoys high-volume data entry, and is committed to delivering excellent customer service.

Key Responsibilities

Data Entry & Records Management
Complete high-volume data entry across business, finance, and customer systems
Maintain accurate sales orders, service jobs, purchase orders, and customer records
Ensure all documentation is complete and easily retrievable

Invoicing & Transaction Administration
Prepare, verify, and issue customer invoices promptly
Process credits, adjustments, and resolve invoice queries
Assist with reconciliation of jobs, stock movements, and accounts

Customer & Service Support
Provide skilled service via phone, email, and at the branch counter
Support service scheduling, technician bookings, and customer follow-up
Assist with quotes, orders, and general enquiries

Branch Administration




Support the Branch Manager, sales, service, and warehouse teams
Prepare reports, spreadsheets, and correspondence
Coordinate incoming documents and contribute to stock and purchasing administration

About You
Proven experience in administration with substantial data entry and invoice processing
Solid attention to detail and numerical accuracy
Confident using Microsoft Outlook, Word, Excel, and business systems (ERP, CRM, or job management)
Ability to manage high workloads, shift priorities, and meet deadlines
Clear communication skills and a practical, respectful approach to customer service
Experience in irrigation, agriculture, plumbing, pumps, water management, or trade services is desirable but not essential
Willingness to learn industry-specific products and processes

Why Join Us?
Stable, full-time hours with occasional Saturday mornings
Competitive salary package
Supportive team environment and opportunities for qualified growth

All applications handled in the strictest confidence. Latitude Recruitment — connecting local people with local employers.

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📌 Administration Service Officer Mount Gambier (Australia)
🏢 Latitude Recruitment
📍 Australia