Branch Administrator

Port Macquarie, NSW At Flick Anticimex, we're looking for an organised and proactive Branch Administrator to support the day-to-day operations of our Port Macquarie branch.

This is a diverse role where no two days are the same. You'll work closely with the Branch Manager and wider team to ensure the branch runs smoothly, customers receive exceptional service, and key administrative processes are completed accurately and on time.

What you'll be doing
Supporting the day-to-day administration of the branch
Assisting with customer enquiries and resolving escalations
Processing customer credits and account adjustments
Managing branch compliance and administrative records
Organising toolbox meetings and tracking actions
Supporting service reporting and branch documentation
Assisting with accounts administration tasks
Shadowing and supporting scheduling activities as required
Working closely with technicians, customer service teams and branch leadership

What we're looking for
Previous experience in an administration,



office support or operations administration role
Robust customer service and problem-solving skills
Comfortable dealing with customer enquiries and complaints professionally
Excellent organisational and time management skills
High attention to detail and accuracy
Confident using Microsoft Office and business systems
Ability to multitask and prioritise in a rapid-paced environment
A positive and proactive attitude

Why join Flick?
Stable, full-time position with an industry leader
Supportive branch team and leadership
Variety in your day with exposure to multiple areas of the business
Opportunity to develop scheduling and operational skills
Career progression opportunities within a national organisation

If you're an organised administrator who enjoys juggling multiple priorities and providing excellent support to both customers and internal teams, we'd love to hear from you.

📌 Branch Administrator Port Macquarie
🏢 Flick Anticimex
📍 Port Macquarie