Looking to start or grow your career with a global organisation that values development, progression and purpose?
Join Crawford as an Administration Assistant and gain hands-on experience in a supportive, high-performing team while helping people and businesses recover from life's unexpected events.
Based in Newcastle, this role offers structured training, exposure to a variety of business functions, and genuine opportunities to build a long-term career within the insurance and claims industry.
What's In It For You?
Join a global organisation known for developing and investing in its people
Hybrid working arrangements (3 days in the office, 2 days from home) for greater flexibility
Comprehensive training and ongoing support, with no insurance experience required
Be part of a friendly, supportive team that celebrates success and helps each other grow
Explore long-term career opportunities across Crawford's national and global network
Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss.
As a global leader in claims management and outsourcing solutions, we offer more than just a job.
We provide meaningful work, ongoing development and opportunities to build a rewarding long-term career.
Our people benefit from the scale and stability of a global organisation while enjoying the support, collaboration and close-knit culture of a local team.
The Prospect
Looking to start or grow your career with a global organisation that values development, progression and purpose?
Join Crawford as an Administration Assistant and gain hands-on experience in a supportive, high-performing team while helping people and businesses recover from life's unexpected events.
Based in Newcastle, this role offers structured training, exposure to a variety of business functions, and genuine opportunities to build a long-term career within the insurance and claims industry.
What's In It For You?
Join a global organisation known for developing and investing in its people




Hybrid working arrangements (3 days in the office, 2 days from home) for greater flexibility
Comprehensive training and ongoing support, with no insurance experience required
Be part of a friendly, supportive team that celebrates success and helps each other grow
Explore long-tim...emprearries across Crawford's national and global network
Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss.
As a global leader ... together, we can grow together.
Our people benefit from the scale and stability of a global organisation while enjoying the support, collaboration and close-knit culture of a local team.
What You Will Be Doing
Answering calls and responding to email enquiries
Supporting clients and stakeholders throughout the claims process
Assisting with reports, documentation and general administrative tasks
Managing shared inboxes and calendars
Coordinating information and supporting day-to-day team operations
Providing exceptional customer service to internal and external stakeholders
What We Are Looking For
Essential
Previous administration and/or customer service experience
Strong communication skills, both written and verbal
Excellent organisational skills and attention to detail
A proactive attitude with a willingness to learn
Desirable
Experience using Microsoft Office, particularly Excel
Exposure to insurance, claims or professional services environments
Growth opportunities at Crawford
We are committed to helping our people grow and build rewarding careers.
Depending on your interests and career goals, opportunities may include:
Internal and External Claims Adjuster positions
Leadership and specialist career pathways
Cross-functional opportunities across departments including TPA, HR, Technology and Operations
National and international career opportunities within the wider Crawford network
If you are looking for a role that offers training, support and long-term career opportunities, we would love to hear from you.
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📌 Administration Assistant (New South Wales)
🏢 Crawford
📍 New South Wales