Client Manager – FMCG Grocery
Account Management | Project Delivery | Insights | Stakeholder Leadership
We're looking for an experience Client Manager or Account Lead who can drive project delivery, build strong client relationships and turn data into actionable commercial insights.
If you thrive in a fast-paced, people-first environment with a strong focus on reporting accuracy, strategic thinking and stakeholder management – this is the role for you!
About the Role
We're on the lookout for a Client Manager who thrives on building relationships and delivering high-impact results. You'll be the trusted link between our key grocery clients and internal teams, driving day-to-day delivery, uncovering growth opportunities, and translating insights into action.
What You'll Be Doing
Manage and grow relationships with key grocery clients
Coordinate day-to-day project and program delivery, including managing lead briefs, forms, and documentation
Present clear, data-backed insights that guide decision-making
Identify commercial opportunities through upselling and cross-selling
Manage budgets, quoting, reconciliation, invoicing and reporting
Collaborate cross-functionally and foster a high-performing team culture
Maintain compliance with internal processes and WHS standards
What You Bring
Proven experience in client management and/or account management
Agency & Grocery Experience: Strong agency background with relevant experience across the grocery sector.
Industry knowledge across FMCG, retail, consumer goods,



merchandising or field marketing will be highly desirable
Solid stakeholder engagement skills with the ability to build and grow client relationships
A strategic, commercial mindset with a flair for problem-solving and opportunity identification
Financial and data literacy - you know your way around reports and are skilled in analytics and insights generation
Confident communication, influencing and presentation skills
Curiosity, initiative, and a drive for results
Utilise Excel to manipulate different data sets when it comes to project set up and analysis.
Leadership capability - you can coach, motivate and elevate a team
Why Sales Team Providers
Sales Team Providers, part of the DKSH Group, partners with some of the world's leading FMCG brands to deliver best-in-class retail execution across Australia.
Joining us means you'll have the opportunity to influence national strategy while being supported by an organisation that genuinely invests in its people.
Hybrid working model
- Flexibility to split your time between home and our centrally located offices
Award-winning culture
- Proudly recognised as a Best Places to Work Winner consecutive years running
Career development
through learning pathways and coaching
A
vibrant team culture
that balances high-performance with fun
A
carbon neutral
business that values purpose and people
A
diverse workforce
committed to inclusion, with
zero gender pay gap
Coffee machines, fresh fruit, and seriously good vibes
#J-*****-Ljbffr

📌 Client Manager - Fmcg Grocery (Melbourne)
🏢 Sales Team Providers
📍 Melbourne