We are seeking a hands-on Duty Manager to join a well-established multi-outlet venue in Kalgoorlie, Regional Western Australia.
This is an excellent opportunity for someone who enjoys leading from the front, delivering exceptional customer service and thriving in a rapid-paced hospitality environment.
This venue features hotel accommodation, a lively bar & bistro, TAB and restaurant, catering to both locals and visitors.
Renowned for its high standards of service, the venue regularly hosts functions and events, making no two days the same.
The Role
Reporting to the General Manager, you'll play a key role in the day-to-day operation of the venue, ensuring exceptional guest experiences while supporting, coaching and motivating the team across multiple departments.
This is a genuinely hands-on management role where you'll be actively involved in operations while helping drive the business forward.
Your Responsibilities
Lead, motivate and support team members across the venue
Oversee the daily operation of the bar, bistro, sports bar and reception
Ensure smooth shift operations, including coordinating staff breaks
Train and brief team members on current products, promotions and procedures
Assist with implementing and driving promotional activities
Resolve guest and operational issues professionally and efficiently
Deliver exceptional customer service by leading through example
Work closely with the kitchen and floor teams to ensure a seamless guest experience
Assist with front office duties including guest check-in/check-out,



reservations and inquiries
Support the General Manager with the overall operation of the venue
Complete additional operational duties as required
About You
We're looking for an enthusiastic hospitality professional who enjoys working with people and has the confidence to lead a team in a busy venue.
You will ideally have:
Previous Supervisory, Duty Manager, Bar Manager or Bistro Management experience
Experience working in a high-volume hospitality environment
Strong knowledge of wine, beer and spirits
An understanding of labour management and operating costs
Excellent leadership, communication and interpersonal skills
The ability to remain calm under pressure in a fast-paced setting
Outstanding attention to detail
Flexibility to work a rotating roster including evenings, weekends and public holidays
A current WA Approved Manager's Certificate
What's on Offer
$79,600 annual salary
Staff accommodation $100 per week
Travel assistance
Long-term opportunity with a respected hospitality venue
Work alongside an experienced management team in a diverse, multi-outlet operation
Location Located in the heart of Western Australia's Goldfields, the location offers all the conveniences of a regional city, including shopping, cafes, sporting facilities and entertainment.
With daily flights from Perth, plus easy access by sealed road and rail, it's an accessible location offering an excellent lifestyle and strong sense of community.
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📌 Duty Manager-Kalgoorlie (Western Australia)
🏢 MLKA Hospitality Recruitment
📍 Western Australia