Job Description
Syfe, a leading APAC digital wealth platform, is hiring a Senior Customer Advocate in Melbourne.
You will champion exceptional customer experience, coach the Customer Advocates in AU and India, and drive data‐driven improvements using AI tools to streamline service delivery.
You'll oversee onboarding, account maintenance, trading support and day‐to‐day tasks to meet SLAs while maintaining high standards of customer care and compliance across regions.
📌 Senior Customer Experience Coach (Victoria)
🏢 Syfe
📍 Victoria