Job Description

/n

The front desk sets the tone for everything that happens in our clinic. We're looking for someone who understands that — and takes pride in it.

/n

/n

At Langmore Dental Berwick, we're a values-led practice that holds itself to a high standard. We keep chairs full, books clean, and patients genuinely happy. If you're someone who brings energy, ownership, and warmth to everything you do — we'd love to hear from you.

/n

/n

8:45 AM – 5:30 PM

/n

/n

Full time

/n

/n

Minimum one year experience required

/n
About Langmore Dental /n

/n

Langmore Dental Berwick has been caring for our community for over 45 years. We're a values-led, close-knit practice that holds itself to a high standard and puts patients at the centre of everything we do. From routine care to more complex treatment, our team takes pride in delivering exceptional dentistry in a warm, welcoming environment where people feel genuinely looked after.

/n

/n

This is a front-of-house role with a difference. As well as coordinating an exceptional patient experience at every touchpoint, you'll help shape how our practice presents itself online.

/n
Key responsibilities /n

/n

Appointment book management — keeping chairs full, proactively chasing no-shows, and filling gaps before they affect the day.





/n

/n

Patient flow coordination — every patient ready for the chair; every clinician ready for their patient.

/n

/n

Records & referral management — immaculate documentation so nothing falls through the cracks.

/n

/n

Patient satisfaction — welcoming every person with genuine warmth so they leave happier than they arrived.

/n

/n

Produce short-form video content for social media (Reels, Tik Tok, Stories).

/n

/n

Capture and edit clinic lifestyle and patient experience imagery.

/n
Selection criteria /n

/n

Experience in dental reception or medical administration — essential

/n

/n

Demonstrated ability to create engaging video and digital content

/n

/n

Confident across digital marketing platforms and social media

/n

/n

Composure and efficiency when the waiting room is full and multiple lines are ringing

/n

/n

Sharp attention to detail with solid organisational skills

/n

/n

Experience with dental practice software (e.g. Dental4Windows)

/n
What we offer /n

/n

Supportive, close-knit team culture — values-led and genuinely cooperative

/n

/n

Above-award wages

/n
J-18808-Ljbffr

📌 Dental Receptionist Melbourne
🏢 Langmore Dental
📍 Melbourne