Job Description

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We’re looking for an enthusiastic and motivated Customer Care Consultant to join our team at our Scoresby Trade Store.

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Providing an excellent customer service experience; your friendly communication manner, customer first attitude and familiarity with inventory management will be key to your success in this role.

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Our ideal fit is someone interested in furthering their career within retail, who takes pride in working to a high standard and enjoys building customer relationships.

What You'll Be Doing /n

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Deliver a warm face-to-face customer service experience

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Assist customers with product selection through offering product knowledge

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Identify opportunities to up-sell and cross-sell products that give the best retail experience possible

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Maintain a clean, organised, and well-presented shopfloor workplace

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Assist with merchandising and inventory control

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Safely handle and move stock in accordance with workplace safety guidelines

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Our Ideal Candidate Will Have /n

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Previous experience in retail, trade, customer service, or a similar customer-facing workplace

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Eager to learn with a growth mindset

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Strong communication and relationship-building skills

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A proactive, reliable, and team-oriented approach

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A solid work ethic, positive attitude and commitment to delivering great customer experiences

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What's In It For You /n

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Permanent role with competitive salary, incentives, and Wesfarmers share plans

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Exclusive discounts across Kmart, Bunnings, Target, Officeworks, and 400+ partner brands

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Free One Pass subscription

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Ongoing training, development, and career progression opportunities

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Guaranteed hours, annual leave, and sick leave entitlements

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Team events, recognition programs, and reward initiatives

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Employee Assistance Program covering wellbeing, financial, legal, and lifestyle support

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Refer-a-Friend bonus of up to $2,000

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Option to purchase additional annual leave

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Generous paid parental leave

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As part of our recruitment process, you may be required to complete background checks, including a police check, medical assessment, and/or drug and alcohol testing.

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Blackwoods is proud to be an inclusive employer and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community, and people with disabilities.

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📌 Trade Store Sales Assistant Bendigo (Australia)
🏢 Blackwoods
📍 Australia