Job Description
Syfe, a leading APAC digital wealth platform, is hiring a Senior Customer Advocate in Melbourne. You will champion exceptional customer experience, coach the Customer Advocates in AU and India, and drive data‐driven improvements using AI tools to streamline service delivery.
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You'll oversee onboarding, account maintenance, trading support and day‐to‐day tasks to meet SLAs while maintaining high standards of customer care and compliance across regions.
📌 Senior Customer Experience Coach (Victoria)
🏢 Syfe
📍 Victoria