Client Contact Team Lead - High-Impact Customer Service (Rockhampton)

Client Contact Team Lead - High-Impact Customer Service (Rockhampton)

26 Sep
|
Catholic Care
|
Rockhampton

26 Sep

Catholic Care

Rockhampton

Job Description
CatholicCare in Central Queensland seeks a Team Leader - Client Contact Team to guide a high-volume client contact operation, ensuring outstanding service for clients accessing services and support. You will oversee daily leadership, coaching, and escalation handling while aligning with the organisation's mission and values.
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You will manage bookings, payments, inquiries, and referrals, coordinating with internal teams and stakeholders to uphold service standards and respond to community needs in

📌 Client Contact Team Lead - High-Impact Customer Service (Rockhampton)
🏢 Catholic Care
📍 Rockhampton

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