Job Description
About Insicon Cyber
n
Insicon Cyber is a growing cybersecurity business focused on delivering trusted security solutions and services to our clients. We are seeking a highly organised, proactive, and confident professional to provide executive support to the CEO while also supporting the sales and business operations functions.
n
This is a dynamic role suited to someone who enjoys variety, thrives in a fast-paced environment, and can balance executive administration with commercial and operational responsibilities.
n
Position Overview
n
The Sales Operations Coordinator & Executive Assistant plays a critical role in supporting the CEO and ensuring the smooth execution of sales and operational activities across the business.
n
The role is structured as approximately:
n
n
50% Executive Assistant support to the CEO
n
50% Sales and Operations Support
n
n
The successful candidate will act as a trusted partner to the CEO while also helping drive operational efficiency, customer experience, sales administration, and business performance.
n
Key Responsibilities
n
Executive Assistant to the CEO (50%)
n
Executive Support
n
n
Manage the CEO's calendar, appointments, and meeting schedule.
n
Coordinate travel arrangements, itineraries, and accommodation bookings.
n
Screen and prioritise communications, emails, and meeting requests.
n
Prepare agendas, presentations, reports, and briefing materials.
n
Manage confidential and sensitive information with discretion.
n
n
Stakeholder Management
n
n
Act as a key point of contact for internal and external stakeholders.
n
Assist with client engagement activities and executive communications.
n
Coordinate leadership meetings, board meetings, and company events.
n
n
Strategic and Administrative Support
n
n
Support the CEO with special projects and business initiatives.
n
Prepare reports, business documentation, and presentations.
n
Monitor key action items and ensure deadlines are met.
n
Assist with policy documentation and business process improvements.
n
Support business planning and leadership initiatives as required (e.g.



organisation of monthly meetings and all hands events).
n
n
Sales & Operations Support (50%)
n
Sales Administration
n
n
Support the preparation and issue of quotes, proposals, contracts, and sales documentation.
n
Support the sales pipeline through CRM management and data accuracy.
n
Track opportunities, renewals, and customer engagements.
n
Coordinate customer onboarding activities.
n
Assist with vendor and partner communications.
n
Maintain sales reporting, dashboards, and forecasting information.
n
Support tender submissions and responses to customer requests.
n
n
Operational Support
n
n
Assist with the coordination and delivery of operational projects.
n
Support internal business processes and workflow management.
n
Coordinate procurement and vendor administration activities.
n
Maintain operational records and documentation.
n
Support contract administration and document management.
n
Assist with reporting across sales, operational, and financial performance metrics.
n
Drive continuous improvement of administrative and operational processes.
n
n
Customer Experience
n
n
Provide responsive support to customers, partners, and suppliers.
n
Coordinate meetings and follow-up actions between clients and internal teams.
n
Help ensure a seamless customer experience across all touchpoints.
n
Support customer retention and engagement initiatives.
n
n
Skills & Experience
n
Essential
n
n
Previous experience as an Executive Assistant, Office Manager, Operations Coordinator, Sales Coordinator, or similar role.
n
Exceptional organisational and time management skills.
n
Strong written and verbal communication skills.
n
High attention to detail and accuracy.
n
Ability to manage competing priorities and meet deadlines.




n
Advanced Microsoft 365 skills, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint, Hubspot.
n
Experience managing confidential information.
n
Strong stakeholder management and relationship-building skills.
n
Ability to work autonomously and take initiative.
n
n
Desirable
n
n
Experience within technology, cybersecurity, professional services, managed services, or SaaS environments.
n
Experience using CRM platforms such as HubSpot, Salesforce, ConnectWise, or similar.
n
Understanding of sales operations and business administration processes.
n
Experience supporting senior executives or C-suite leaders.
n
Experience with project coordination and business reporting.
n
n
Personal Attributes
n
n
Highly organised and detail oriented.
n
Proactive and self-motivated.
n
Skilled, trustworthy, and discreet.
n
Strong problem-solving and critical-thinking skills.
n
Adaptable and comfortable working in a fast-paced environment.
n
Customer-focused with a positive attitude.
n
Strong interpersonal and communication skills.
n
Able to work independently while collaborating effectively with a small team.
n
n
Success Measures
n
Success in this role will be demonstrated by:
n
n
Effective management of the CEO's priorities and schedule.
n
Accurate and timely sales administration and reporting.
n
Strong pipeline visibility and CRM data integrity.
n
Improved operational efficiency and process execution.
n
Positive stakeholder and customer experiences.
n
High levels of organisation, responsiveness, and attention to detail.
n
Effective support of the company's growth objectives and strategic initiatives.
n
n
Why Join Insicon Cyber?
n
This role offers a unique opportunity to work closely with the CEO while playing a key role in supporting the growth and operational success of Insicon Cyber. You will gain exposure to executive leadership, business operations, sales strategy, and the fast-growing cybersecurity industry, making a meaningful contribution to the success of the business.

📌 Sales Operations Coordinator & Executive Assistant To The Ceo (New South Wales)
🏢 Dealhub
📍 New South Wales