Job Description
Energy Power Systems Australia - Heathwood QLD
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At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.
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From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.
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As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
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If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.
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Power the future with EPSA
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At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.
n
From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.
n
As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
n
If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.
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About the role
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As our Product Support Specialist – Electrical, you'll be the electrical subject matter expert supporting EPSA's rental generator and temperature control fleet across Australia.
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Based in Perth, Brisbane, Adeliade or Melbourne, you'll provide nationwide technical support to our workshop and field technicians across equipment specification, commissioning, control system configuration and complex fault-finding. Your expertise will help ensure our rental assets remain safe, compliant, reliable and customer-ready.
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Key responsibilities include:
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Providing specialist electrical support to workshop and field technicians across the Rental Solutions fleet
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Supporting equipment specification, commissioning,



complex fault-finding and technical issue resolution
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Configuring and supporting control and monitoring systems, including ComAp controllers
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Supporting the migration and integration of fleet assets into remote telemetry platforms
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Advising sales and operations teams, project managers and engineers on generators, battery energy storage systems, chillers and HVAC equipment
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Contributing technical input into EPSA's five-year strategic fleet plan and annual CAPEX process
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Reviewing branch fleet assets requiring major repairs and escalating significant technical issues
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Ensuring fleet assets comply with relevant Australian standards, legislative requirements and document control processes
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Developing and maintaining operating, maintenance, service scheduling and fault-diagnosis documentation
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Supporting the onboarding and technical development of new rental technicians
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Building strong technical relationships with Caterpillar, other dealers and equipment suppliers
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Providing after-hours technical support when required
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What you'll bring
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We're looking for an experienced electrical specialist who combines strong technical capability with a practical, collaborative and solutions-focused approach.
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Required:
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An A Grade industrial electrical trade qualification, or an Electrical Engineering qualification supported by practical, hands-on experience
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A minimum of five years' field experience within power generation
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Demonstrated knowledge of ComAp controllers and control systems
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Robust experience with diesel or gas engine-driven generator systems and battery energy storage systems
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Proven fault-finding,



troubleshooting and diagnostic capability
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Experience in PLC programming and system configuration
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Knowledge of Australian standards and regulations relating to generator systems and electrical installations
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Experience preparing, maintaining and controlling technical documentation
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Strong communication, stakeholder engagement and problem-solving skills
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High-level organisational capability, with the ability to manage multiple priorities and technical projects
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Confidence working across multiple IT platforms
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Highly regarded:
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Technical experience with Caterpillar engines
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Exposure to Atlas Copco or Sullair air compressors
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Experience with York or Trane temperature control equipment
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Broader experience across generators, battery energy storage, chillers or HVAC systems
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Why join EPSA
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At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.
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We believe great work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care — the EPSA values that shape how we work every day.
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We offer
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Structured onboarding and development through Cat® University
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Paid birthday leave and volunteer leave
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Team member recognition and service awards
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Referral program incentives
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Retail and health insurance discounts
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Novated leasing options
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Paid parental leave
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Learning and development opportunities
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Ready to power up your career?
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If you're an experienced electrician or electrical specialist looking to expand your influence beyond hands-on work and support critical power solutions across Australia, this is an opportunity to combine technical expertise with career growth in a highly respected industry.
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If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.

📌 Product Support Specialist - Electrical (Queensland)
🏢 Energy Power Systems Australia
📍 Queensland