Job Description
Value Care Limited | Sydney NSW
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Full-time | On-site
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Be the welcoming face of Value Care
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Value Care is a growing NDIS and community services organisation providing a range of disability and community support services across Australia.
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We are looking for a professional, organised and energetic Receptionist & Administration Coordinator to join our Sydney team.
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This is more than a traditional reception role. We are looking for someone who can juggle multiple priorities, communicate confidently with staff and visitors, keep things organised and provide reliable administrative support across the business.
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If you are someone who enjoys being busy, takes initiative and can move between answering a phone call, assisting a visitor, coordinating an administrative task and supporting the wider team without losing attention to detail, this could be the role for you.
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About the Role
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As the first point of contact for our Sydney office, you will play an important role in creating a professional, welcoming and efficient environment.
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You will work closely with management, HR, operations and other teams, supporting the day-to-day administration of the office and helping ensure things run smoothly.
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Key Responsibilities
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Welcome visitors, staff, participants, families and external stakeholders in a professional and friendly manner.
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Answer and direct incoming phone calls and enquiries.
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Manage general reception and front-office responsibilities.
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Respond to emails and enquiries promptly and professionally.
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Provide administrative support to management and internal teams.
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Assist with scheduling, meetings, appointments and office coordination.
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Maintain accurate records, files and administrative documentation.
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Assist with onboarding and administrative requirements for new employees.
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Support HR and operations with day-to-day administrative tasks.
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Coordinate office supplies, stationery and general office requirements.
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Assist with correspondence, document preparation and data entry.
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Liaise with internal teams and external stakeholders as required.
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Help coordinate meetings, staff activities and office events.
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Maintain confidentiality when handling sensitive information.
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Follow company policies, procedures and compliance requirements.
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Identify administrative issues and take initiative to resolve them or escape where appropriate.
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Provide general support across the business as priorities change.
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About You
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We are looking for someone who is reliable, polished, approachable and highly organised.
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You will be comfortable working in a fast-paced environment where priorities can change throughout the day. You will also understand that reception is not simply about answering the phone—it is about creating a positive experience for everyone who interacts with Value Care.
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Reception
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Administration
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Office coordination
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NDIS or community services
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Medical or allied health administration
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Corporate administration
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Hospitality or another customer-facing environment
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Most importantly, you will bring a positive attitude and a willingness to take ownership.
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We are looking for someone who:
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Has excellent verbal and written communication skills.
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Is confident speaking with people from different backgrounds.
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Presents professionally and represents the organisation positively.
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Is highly organised and has strong attention to detail.
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Can manage multiple tasks and competing priorities.
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Is confident using Microsoft Office and common business systems.
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Learns new systems and processes quickly.
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Is proactive rather than waiting to be told what to do.
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Can work independently while also being a strong team player.
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Understands the importance of confidentiality and professionalism.
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Has a genuine interest in working within the disability and community services sector.
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Why Join Value Care?
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At Value Care, you will become part of a growing organisation where your contribution matters.
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You will have the opportunity to:
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Work closely with a supportive and cooperative team.
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Develop your administration and coordination skills.
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Gain valuable experience within the NDIS and community services sector.
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Work alongside experienced operational and leadership teams.
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Take on broader responsibilities as the organisation continues to grow.
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Build a long-term career within a growing organisation.
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The Person We Are Looking For
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We are not simply looking for someone to sit behind a reception desk.
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We are looking for a 'go-to' person—someone who notices what needs to be done, communicates well, keeps things moving and is happy to help wherever required.
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You might be answering a phone call one minute, assisting a visitor the next, preparing documents for management and then coordinating an office requirement. If multitasking comes naturally to you and you enjoy being at the centre of a busy team, we would like to hear from you.
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Previous experience in reception, administration, customer service or a similar role.
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Excellent communication and interpersonal skills.
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Strong organisational and time-management skills.
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Good computer literacy and confidence using Microsoft Office.
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Ability to maintain confidentiality and handle sensitive information appropriately.
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Ability to work effectively in a fast-paced, on-site environment.
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Strong attention to detail.
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NDIS Worker Screening Check or willingness to obtain.
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Working With Children Check, where applicable.
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Location & Employment
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Location: Sydney, NSW
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Employment: Full-time
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Work arrangement: On-site
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If you are an organised, people-focused professional who enjoys multitasking, taking initiative and keeping a busy office running smoothly, we would love to hear from you.

📌 Receptionist & Administration Coordinator (Sydney)
🏢 Value Care
📍 Sydney