Job Description
Medical
Receptionist/Relief
Practice Manager
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Casino Medical Centre is looking for an experienced Medical Receptionist / Relief Practice Manager to join our friendly team on a part-time basis. We are looking for an experienced medical receptionist, preferably with GP experience, who is confident with the day-to-day running of a busy reception and is ready to take on additional responsibility as a second-in-charge and provide relief support to the Practice Manager when required.
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Key responsibilities
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Act as a day-to-day second-in-charge for reception and administration, providing practical guidance and support to team members
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Assist with training, onboarding and upskilling reception team members in practice systems, procedures and service standards
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Promote a positive, respectful and patient-focused team culture
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Manage minor operational issues where appropriate and escal...??? staffing, workflow or patient service concerns to the Practice Manager
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Monitor daily front-desk priorities,



communication and task completion to support smooth practice operations About youn
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Previous experience as a medical receptionist, preferably in general practice
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Sound knowledge of Medicare and MBS item numbers
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Experience with PRODA
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Knowledge of MyMedicare
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Experience with Medicare billing and claiming
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Experience with Best Practice software
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Strong communication and organisational skills
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The ability to support, guide and work alongside other reception staff
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Confidence to deal with day-to-day operational issues and use initiative
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A professional, friendly and patient-focused approach
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Part time position
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A wide-ranging role combining medical reception with senior administrative responsibilities
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The opportunity to work closely with and support the Practice Manager
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A friendly and supportive team environment

📌 Medical Receptionist/Relief Practice Manager (North Lismore)
🏢 Casino Medical Centre
📍 North Lismore